Accessible Facilitie
Information on Accessible Facilitie
Tokyo Metropolitan Theatre is a 2-minute walk from the West Exit of Ikebukuro Station and is directly connected to Exit 2b of the underground passage of the station.
Wheelchair Accessibility
Ikebukuro Station Underground Passage
Tokyo Metropolitan Theatre is directly connected to Exit 2b of the underground passage at the West Exit of Ikebukuro Station. The exit has stairs as well as a wheelchair lift. Please call a security guard or theatre staff through interphone to use the lift.
- Direct Passage from Exit 2b
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The wheelchair lift is located at the left side of the staircase.
- Wheelchair Lift
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Please call a security guard or theatre staff through interphone to use the wheelchair lift
Wheelchair Accessible Seats
The wheelchair accessible floors and the number of seats are as follows.
| Hall Name | Floors | Seats |
|---|---|---|
| Concert Hall | 7F (1F Seats) | 8 seats |
| Playhouse | 2F (1F Seats) | 7 seats |
| Theatre East | B1F | 2 seats |
| Theatre West | B1F | 2 seats |
- The number of available seats may change depending on the program. Please contact the organizer for more information.
Courtesy wheelchairs
Courtesy wheelchairs are available free of charge on the folowing floors. The wheelchairs are rented out on a first-come-first-served basis. If you wish to use a wheelchair, please contact the TMT Box office.
| Floors | Emplacement |
|---|---|
| B2F |
|
| B1F |
|
| 1F |
|
| 2F |
|
| 5F |
|
| 7F |
|
- There are 3 units available at BOX OFFICE and 1 unit available elsewhere.
Wheelchair Accessible Toilet (Multipurpose Toilet)
Wheelchair accessible toilets (Multipurpose Toilets) are located in each theatre hall as well as on B2F, B1F, 2F, and 5F. Please ask the nearest theatre staff.
Assistance Dog Admission
Assistance dogs may be accompanied inside the building and into each theatre hall.
- Assistance Dogs are guide dogs, mobility service dogs and hearing dogs for those in need, and may accompany their owners into the building and the halls.
Outdoor Assistance Dog Toilet
An assistance dog toilet equipped with a tap and a hose is located on the 1F of the theatre. It is located outside but has a roof and open to general public. Please feel free to ask a security staff or theatre staff about how to use the facility.
Open: 9:00 AM - 10:00 PM (on working days)
- Please pick up and take the garbage with you. Dog potty pads and bags are available at the Security Control Center.
- Please use the Multipurpose Toilets on the B1F, 2F, and 5F if you wish to stay indoors.
Writing Board
Services for Visitors with Special Needs
Discounts for People with Special Needs
- Show your disabled certification to save 10% off the ticket price.
- Please be aware that you can't apply multiple discounts at a single order.
- Show your disabled certification and receive discount for the Tokyo Metropolitan Theatre Parking Lot.
Accessible Performances
Stage and Performance Description for Audience with Visual Impairment
- The session is in Japanese.
Portable Caption Display for Audience with Hearing Impairment
- Subtitles are in Japanese.
For the Program Description for the Visually Impaired and Portable Subtitle Machine for the Hearing Impaired, please contact the Tokyo Metropolitan Theatre Box Office.
- Inquiries
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- Tokyo Metropolitan Theatre Box Office
- Phone number0570-010-296 (Navi Dial, domestic calls only)
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- 〈Open Hours〉10:00-19:00（Excludes closed days）
- This number is not reachable if your call is international and may not be reachable if you are using an IP or prepaid phone
- Fax number+81-3-5944-8651
- Email Addressgeigeki-info＃geigeki.jp
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- Please replace the above ＃ with "@" to send us an email.
Hearing Loop for Audience with Hearing Impairment
Hearing loop is an assistive listening technology system for individuals with hearing aids or cochlear implants for delivery of sounds from the stage in a more effective manner.
Guests with Small Children
Nursing & Diaper Changing Rooms
The Tokyo Metropolitan Theatre has a private nursing room equipped with a small kitchen on the 5F. Next to the nursing room is a diaper changing station.
Diaper changing stations are also available in some Multipurpose toilets.
Child Care Services
The Tokyo Metropolitan Theatre provides child care services for our guests at the nursery on the 5F so that parents with infants and young children can enjoy the performances.
Tokyo Metropolitan Theatre Childcare Services (5F)
- Age: from 3 months to preschool (Limited slots)
- Reservation: Please call on a weekday except for public holidays, at least one week before your visit.
Child Care for Performance Guests
| Available | From 30 minutes before the performance starts until 30 minutes after the performance ends |
|---|---|
| Fees | Per performance ¥2,200 (tax included) |
Child Care for Facility Users
| Time Frame | Morning | Afternoon | Evening |
|---|---|---|---|
| Time | 9:00 AM - 12:00 PM | 1:00 PM - 5:00 PM | 6:00 PM - 10:00 PM |
Fees: *As per time frames shown above ¥2,200 (tax included)
- Users are required to pay double the fee if they require services for times that span over two time frames. For example, 11:00 AM - 3:00 PM or 4:00 PM - 7:00 PM
- Reservation & Contact
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- Child Care Service Provider
© asuka Incorporated company - Tokyo Metropolitan Theatre Childcare Reservation Form
- 電話番号0120-165-115
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- 〈Weekdays except holidays〉9:00 AM - 5:00 PM
- Please state that you are contacting about the nursery reservations at The Tokyo Metropolitan Theatre.
- Child Care Service Provider