You can inquire at "Forgot your ID or password?".

Proof of purchase is required, so please contact the play guide from which you purchased the tickets before the performance date.

We regret that we cannot accept date/time changes or cancellations of purchased tickets.

Seats are not available for the Advance Ticket Lottery Sales. For information on the first-come, first-served and general ticket sales, please contact the Tokyo Metropolitan Art Space Box Office. If you are a registered “Geigeki Members,” you can check the information on the ticket purchase screen.

Suitable facilities vary depending on the purpose of use. Please refer to this website for an overview of each facility and the application process. When considering the use of a hall, please contact the person in charge of each hall before applying.